Tuesday, April 30, 2024
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Undefeated Motivation

Undefeated Motivation

"The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works." -Jeff Bezos -Undefeated Motivation
Jeff Bezos 

“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” -Jeff Bezos

“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” -Jeff Bezos

Related Quotes

“I’m constantly amazed that owners and managers of all businesses don’t train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.” -Zig Ziglar
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” -Jeff Bezos
“If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.” -Jeff Bezos
“We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient.” -Jeff Bezos
“If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.” -Jeff Bezos
“In this industry, there’s a lot of cases of being a competitor in one way, but you’re often a customer and a vendor in another way. It’s not atypical in aerospace. Actually, it’s not that atypical in a lot of industries.” -Jeff Bezos
“You want your customers to value your service.” -Jeff Bezos
“I know Elon, we’re very like minded in many ways. We’re not conceptual twins. One thing I want us to do is go to Mars, but for me it’s one thing. He’s singularly focused on that. I think motivation wise, for me I don’t find that Plan B idea motivating. I don’t want a plan B for Earth, I want Plan B to make sure Plan A works.” -Jeff Bezos
“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.” -Zig Ziglar
“You’ve got to start with the customer experience and work backward to the Technology. You can’t start with the technology and then try to figure out how to sell it.” -Steve Jobs